VIP Membership Request Form

VIP Agreement

Thank you for choosing to become a VIP Member!


  1. Free Replacement of Damaged:

  • HDMI Cord

  • Power Supply

  • Freedom Keyboard

  • Original Remote

  1. Replacement of Any Damaged and Unrepairable Freedom Box or Converted ISTV/Ezxstream Box for $150 Including Priority Mail Shipping. 

  • Unit Will Be Replaced With The Newest Model/ Version

  1. Remote Support to:

  • Repair

  • Update

  • Diagnos

  1. Real Debrid Account

  • Real Debrid fees are included with VIP Membership. *

  1. VIP Cyberflix Membership Included 

  • Access Premium Streams Only Available To VIP Members. *

  1. 25% OFF The Purchase of Any New Box or Freedom Accessories.

  2. Access to New  Premium Apps Exclusively for VIP Members. (When Availability)*

  3. Dedicated Phone Number For Fast Response Support. 


$19.95 per month

$3.99 each additional box per month


  • * Real Debrid and Cyberflix VIP are 3rd party Apps. We do not guarantee the operation of these apps. They are included as a courtesy to the customer, however the monthly fee of $19.95 will remain whether or not these apps remain available to the end user or not.  You are responsible to setup a Real Debrid account - per Real Debrid rules.  We reimburse the fees of $18 every 180 days, as long as this agreement is current.

  • * Additional Apps will be added when available. They may also be removed at any time. Freedom Box does not guarantee any content within any app. All apps are 3rd party and completely controlled by the developers of those apps. Viewing any content within any and all apps is conditional of the terms within the individual app and not Freedom Box.

** Mac addresses and Public IP address can be found on the desktop page, under the Time and Date. The Public IP address should be the same for all devices. 

By filling out the VIP Request Form below and clicking on the "Send" button, you are agreeing to a monthly charge of $19.95 per month plus $3.99 per month for each additional device. The monthly charge will be processed by Eprocessing Network and reference Coleson Technologies. You agree that any App within the VIP may be added or removed at anytime. You agree that these charges are based on support and coverage on your equipment and is not contingent on any app on the build. 

Team Viewer

Team Viewer must be downloaded on your device in order to have remote support. Please follow these directions to download Team Viewer:

From the Desktop, scroll down to the TV App Store. Go to Support. You will see 2 icons that say Quick Support on the bottom row. The one on the left is Quick Support Add On. YOU MUST DOWNLOAD THIS ONE FIRST!!!  After downloading and installing the Quick Support Add-on on, go to the second Quick Support and download then install. When installed, you will be able to open the app. Scroll to the right to bring up the remote support screen. This screen will have Your ID on the right side of the page. We will need the ID to log in.